Repair Office 2016 Disable all AddIns in Outlook Disable hardware acceleration from Outlook Running Outlook in Safe mode I tried to investigate the issue from the event log but the event log had no entry related to Outlook. Since the file which was being saved was a PDF file, I upgraded the PDF reader on the computer but to no avail. There can be two reasons behind this problem. Let’s discuss both of them one by one

Network share in Windows Explorer

The first and the most common reason is that you have an invalid network share in Windows Explorer. See your Computer folder, Quick Launch section and the recent documents sections. Make sure you don’t have any network share in these locations. If you have a network share, remove it and then try saving the attachment from Outlook. There is no need to restart Outlook. This trick should work instantly.

Long file paths for Outlook

If Outlook is crashing altogether instead of coming back after the freeze, this could be due to the long file paths. Hopefully your issue would be resolved by following these two solutions. You may also leave a comment below if you’re not getting the solution right. Also see:

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